CanopyChat Privacy Policy

Effective date: July 6, 2026

CanopyChat is a local-first AI chat app for iPhone. This policy explains what information the app stores, when information may leave your device, and how to contact us.

Short version: CanopyChat is designed to keep conversations on your device by default. Information is sent outside your device only when needed for features you choose, such as web search, location-aware answers, model downloads, purchase validation through Apple, or feedback you send.

Information Stored on Your Device

CanopyChat may store the following locally on your iPhone:

Conversation titles, messages, summaries, and attachments you add.
Custom assistants, system preferences, workspace names, and app settings.
Downloaded local AI model files and related runtime cache.
Subscription entitlement state returned by Apple StoreKit.

Information Sent Outside Your Device

CanopyChat may send limited information outside your device only for selected features:

Web search: If you ask for current, factual, local, weather, news, or web-grounded information, CanopyChat may send a search query and relevant context to a search service.
Location-aware answers: If you grant location permission and ask for nearby or local information, approximate location context may be used to improve search results.
Attachments: Photos, files, and camera images are used only when you attach or capture them. They may be included in the local AI prompt and, if a web or backend feature is enabled later, only as needed for the feature you requested.
Model downloads: The app may download AI model files from a remote model host and cache them on your device.
Purchases: Subscriptions are processed by Apple. CanopyChat receives entitlement information from StoreKit, but does not receive your credit card or Apple ID payment details.
Feedback: If you use the feedback or report issue feature, the message you choose to send may include app version, device information, conversation title, and selected response text.

Location, Camera, Photos, and Files

CanopyChat requests access to location, camera, photos, or files only when you use a feature that requires it. You can manage these permissions in iOS Settings at any time.

Tracking and Advertising

CanopyChat does not include third-party advertising SDKs and does not use tracking for advertising.

Children

CanopyChat is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Data Retention

Local conversations and app settings remain on your device until you delete them, uninstall the app, or reset app data. Feedback emails remain in the receiving mailbox unless deleted.

Your Choices

Delete conversations or attachments in the app where available.
Disable app permissions from iOS Settings.
Manage or cancel subscriptions from your Apple ID subscriptions settings.
Contact support for privacy questions or deletion requests involving feedback you sent.

Contact

For privacy questions, contact support@canopychat.app.

Changes

We may update this policy as CanopyChat changes. The effective date above will be updated when changes are published.